Complete management of sales force interactions and activities.
Navigen’s Commercial CRM is the heart of a modular and scalable digital ecosystem that simplifies the in person&digital interactions with physicians and stakeholders. From activity planning to sales data, from samples management to privacy and incentives, everything is connected in a single platform designed for the Life Sciences industry.
Advanced tips and tools for organizing interactions more effectively and strategically.
Real time monitoring of objectives, target, and priorities based on business units and territorial areas.
Complete history, preferences, interactions and customer’s KPIs available in a single integrated interface.
Integrated database, dynamic segmentation and advanced profiling.
AI suggestions for planning visits and interactions based on priorities, territory and target audience.
Structured workflows with regulatory controls and automatic checks.
Calls, remote interactions, emails, events and digital activities in a single and real time view.
Integration with third party databases, enterprise systems and add-on modules.
Dashboards and insights available and real time updates for in field & head office people.
Fewer manual steps, more time dedicated to the customer.
Field and management people work with the same information and KPIs.
Every activity is recorded in compliance with regulations.
Decisions are guided by updated data visible in real time.
Coordinated communications and an integrated customer journey.